Frequently Asked Questions (FAQs) – Nüdae

1. What is Nüdae?

Nüdae is a minimalist adult toy brand focused on elegant, body-safe pleasure products. We blend aesthetics, functionality, and simplicity to elevate your intimate experiences.

2. Are Nüdae products body-safe?

Yes. All Nüdae toys are made from premium, non-toxic, medical-grade materials such as silicone and ABS plastic. They're free from phthalates, BPA, and other harmful chemicals.

3. Do you ship internationally?

Absolutely. Nüdae offers discreet international shipping to most countries. At checkout, you'll see delivery options based on your location.

4. How is your packaging? Is it discreet?

Yes, our packaging is 100% discreet. All orders are shipped in plain, unbranded packaging to protect your privacy.

5. How do I clean my Nüdae toy?

We recommend cleaning your toy with warm water and mild, fragrance-free soap before and after use. For extra hygiene, consider using a toy cleaner specifically designed for intimate products.

6. What if my product arrives damaged or defective?

If your Nüdae item arrives damaged or isn’t working properly, contact our support team within 14 days. We’ll replace the product or issue a refund based on our return policy.

7. Do you offer warranties on your products?

Yes. Most Nüdae toys come with a 1-year limited warranty. Details are available on each product page.

8. Can I return or exchange my item?

Due to the intimate nature of our products, we do not accept returns on opened items. However, unopened items may be eligible for return within 30 days. Please check our full return policy for details.

9. What payment methods do you accept?

We accept major credit cards, PayPal, Apple Pay, Google Pay, and other secure payment options.

10. Is Nüdae LGBTQ+ inclusive?

Absolutely. Nüdae is an inclusive brand that celebrates all genders, identities, and orientations. Our products are designed for everyone, regardless of how you identify or who you love.